Terms & Conditions

UNLOCKY is a platform on which users create a profile, publish digital content as “unlocks”, sell and buy access to that content, communicate through messages, verify their identity as creators, report content, block other users and request payouts. We provide the technical platform. Contracts about content are concluded between the selling creator and the buying user; we act as the operator of the marketplace and as a payment intermediary through our payment service provider.

• You must be at least 18 years old to register and use UNLOCKY.
• You must provide accurate registration information and keep it up to date.
• Impersonating another person, using a false identity or creating accounts on behalf of someone else without authorisation is prohibited.
• You are responsible for your login credentials and for all activity on your account. Report suspected misuse immediately.
• One person may not operate accounts to evade a suspension.

The following is strictly prohibited on UNLOCKY:

• any illegal content or activity under applicable law;
• sexual content involving minors (CSAM) in any form — such content is reported to the competent authorities and leads to immediate permanent suspension;
• non-consensual intimate content, including content published without the consent of the persons shown;
• content you do not hold the necessary rights, licences and consents for;
• deepfakes or otherwise manipulated depictions of real persons without their consent;
• violent extremism, terrorist content or glorification of violence;
• hate speech, discrimination, harassment, bullying or threats;
• doxxing or the publication of other people’s private data;
• fraud, scams, deceptive descriptions of unlocks or misleading pricing;
• malware, malicious links, phishing or attempts to compromise the platform;
• circumventing the platform’s payment system, moving transactions off-platform to avoid fees, or manipulating fees, sales figures or the creator ranking.

• As a creator you warrant that you own or are licensed to distribute every file you upload and that all depicted persons are adults who have consented to the publication and sale.
• You set the price of each unlock. The minimum price is EUR 5.
• You grant us the non-exclusive right to store, process, generate previews of and deliver your content for the purpose of operating the platform. You keep all rights to your content.
• You may hide or delete your unlocks at any time. Unlocks with completed sales remain accessible to the buyers who paid for them and their records are retained for accounting purposes.

• Buyers acquire a personal, non-transferable right to view and download the purchased content for private use.
• Redistributing, republishing, reselling or sharing purchased content is prohibited.
• Content is unlocked only after the payment has been confirmed by our payment provider and verified on our servers.

Buyers pay a service fee of 15% on top of the unlock price. Creators are charged a platform fee of 10% of the unlock price. All fees are shown before the purchase is completed and are calculated on our servers. Payments are processed by Stripe; the applicable Stripe terms apply to the payment transaction.

Purchases concern digital content that is made available immediately. As a consumer you have a statutory right of withdrawal, which expires when we begin delivery of the digital content after you have expressly consented to the immediate start of the performance and acknowledged that you thereby lose your right of withdrawal (§ 356(5) BGB). Statutory warranty rights remain unaffected.

If content is missing, defective, fraudulent or infringes rights, contact us. We may refund a purchase and reverse the corresponding creator earnings. Chargebacks and disputes initiated with your payment provider are handled through Stripe; the affected purchase is revoked and access is withdrawn.

Creator earnings become payable once identity verification is approved and a valid billing address and payout account have been provided. Payouts are currently processed manually. We may withhold payouts where there is a concrete suspicion of fraud, rights infringements or open disputes, for as long as necessary to clarify the matter.

Any user can report content, profiles or messages, and can block other users. We review reports and may, depending on the severity, remove or hide content, restrict features, suspend or delete accounts, and withhold or reverse payments. Where legally required, we report content to the competent authorities. We inform affected users of moderation decisions where this is possible and legally permitted, and you may object to a decision by contacting papi.app.world@gmail.com. Reports of illegal content can also be sent to this address.

The platform, its software, design and trademarks belong to Papi App UG (haftungsbeschränkt). Content uploaded by users remains the property of the respective rights holders. If you believe your rights are being infringed, contact us with a description of the content, its location and your rights.

We are liable without limitation for intent and gross negligence, for injury to life, body or health, and under the German Product Liability Act. In the case of slight negligence we are only liable for the breach of essential contractual obligations, limited to the typical, foreseeable damage. Any further liability is excluded. Statutory consumer rights are not restricted by these terms.

We do not guarantee uninterrupted availability of the platform and are not responsible for the content users publish.

You may delete your account at any time in your profile settings. We may terminate the user relationship with reasonable notice, or without notice for good cause such as serious or repeated breaches of these terms.

We may amend these terms where necessary, for example due to legal changes or new features. We will announce material changes in the application in advance. If you do not accept the changes, you may delete your account.

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, mandatory consumer protection provisions of your country of residence remain unaffected. For merchants, the place of jurisdiction is Berlin. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.